FAQ

Get answers to your questions and get the most out of your Neato vacuum robot.

Neato Robotic Vacuums are Ideal for

Get those hard to reach places: Neato will automatically navigate & clean under beds, furniture and more.

Healthy Homes

A clean house has proven to help those with allergies and asthma. Health professionals recommend that vacuuming floors is better for allergy sufferers than sweeping floors because sweeping stirs up allergens. Most robotic floor cleaners are sweeper-vacs using bristle brushes that sweep material from floors. The Neato, however, is a true vacuum cleaner, using suction and air flow as the means to lift dirt and dust off floor surfaces. By letting Neato vacuum your floors every day, you will keep them clean without sweeping.

Spend more of your time the way you want to – with family and friends – and enjoy some additional free time.

Busy Schedules

Life can be hectic for everyone in a household. Busy weekly routines leave fewer hours for maintaining a home. The Neato XV-11 is designed to give you back more of your time. With the power of a true vacuum system and its precision laser mapping, the XV-11 takes automated floor cleaning into the next generation. Easy scheduling means having your floors cleaned every day is just a simple setup step away. Plus, its revolutionary polymer brush design means you aren’t spending time clearing hair and fiber from bristle brushes. Let Neato give you back some time without sacrificing on cleaning quality because keeping your floors their best ever has never been so effortless.

Neato senses when your pet approaches it and the robot will politely pause and will even go around it if necessary. Pets are usually curious initially but then tend to ignore the vacuum as it cleans.

Pet Lovers

Maintaining a clean house with pets has never been easier. As a full-power vacuum, the Neato XV-11 pulls in pet hair, kitty litter, and dander. Easy maintenance is key to the Neato —the innovative polymer brush design and vacuum system means that hair and fur collect in the easy-to-empty dirt bin and not in the brush.

One-button start makes it simple to use. The full-display LCD screen makes scheduling the robot just as easy.

Seniors and the Disabled

Everyone likes their floors to be clean, but vacuuming can be physically challenging. Even a light vacuum cleaner still requires someone to lug it out and push it throughout your home. Robotic floor cleaners can help, but most have weak vacuum suction. Neato vacuums are designed for those seeking the convenience of a robot to clean their floors, but who also don’t wish to compromise on vacuum power. As the most powerful robotic vacuum on the market, the Neato XV-11 is diligent and thorough, helping you maintain that just-cleaned look without the effort. Scheduling Neato to clean everyday means that you don’t have to. Neato will automatically come to life and clean your floors and carpets, then return to its base to sleep until the next time. Just empty its dirt bin between cleanings and it will take care of the rest.