Contact Us

If you need help, Neato Support is available via email, phone, or chat:

Email Addresses

North America: CustomerCare@neatorobotics.com
Europe, Middle East, Africa: EMEAsupport@neatorobotics.com
Asia: asiasupport@neatorobotics.com

Customer Care Contact Numbers

Local Times
Neato Denmark +45-6991-8575 9:00am – 5:00pm
Neato France +33-97-518-0294 9:00am – 5:00pm
Neato Germany +49-30224030237 9:00am – 5:00pm
Neato Ireland +35-376-680-5619 8:00am – 5:00pm
Neato Israel +972-2-372-1198 10:00am – 7:00pm Monday-Thursday
3:00pm – 7:00pm Sunday
Neato Netherlands +31-85-888-4740 9:00am – 5:00pm
Neato Norway +47-85-295-491 9:00am – 5:00pm
Neato Spain +34-911-230-899 10:00am – 7:00pm
Neato Sweden +46-8-4468-3573 9:00am – 5:00pm
Neato United Kingdom +44-20-3318-2995 8:00am – 5:00pm
Neato USA toll free +1-877-296-3286 5:00am – 9:00pm PST
Neato USA toll +1-720-785-5047 5:00am – 9:00pm PST

 

Authorized International Support Partners

Australia & New Zealand 1-800-632-867 Peter McInnes Pty Ltd
Czech Republic +420-222-703-255 NeatoRobots.cz
Indonesia +62-21-6631753 Unimarch
Malaysia & Thailand +603-7728-8166 Corvan Technology
Phillipines +632-6348587 Focus Global Inc.
Singapore +65-6767-0088 Astell Asia Group
Slovakia +421-221-025-173 NeatoRobots.sk
Taiwan +886-2-2995-9258 Quoview Technology Inc.
Vietnam +84-4-3768-9238 Detech JSC

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