Effective Date: December 15, 2009
What Information About Me Is Collected and Stored?
We collect and store information that you enter into this Web Site or that you provide when interacting with this Web Site’s Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Some of this information also may be used to contact you about sales, special offers, and new site features, unless you have opted not to receive promotional communications in connection with this Web Site. You can opt out of receiving this information by deselecting the opt-in check box on the order page. We collect and store certain other information automatically whenever you interact with this Web Site. For example, we collect your IP address, browser information and referring site’s domain name every time you visit this Web Site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web Site and to provide our customers with a fulfilling shopping experience. Also, like many Web sites, we use “cookies”, which are files stored on your computer’s hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web Site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies enabled so that we can offer you a better shopping experience on this Web Site. We also may collect and store information about you that we receive from databases of publicly available information, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
What if I Don’t Live in the United States?
Your information may be transferred to-and maintained on-computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, Neato Robotics may transfer your personal information to the United States and process it there. Your submission of such information represents your agreement to that transfer.
Is Information Collected From Children?
We do not sell or ship any items ordered through this Web Site directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this Web Site only with the involvement of a parent or guardian and should not submit any personal information to us. If we become aware than an individual under the age of 13 has provided us with personal information without verifiable parental consent, we will delete such information from our files.
With Whom Do You Share Information?
What Steps Are Taken To Keep Personal Information Secure?
Various security measures, including Secure Socket Layer (SSL) encryption technology, are used to protect personal information that we collect. If you become aware of any loss, theft or unauthorized use of your password, please contact this Web Site’s Customer Service Department by email at email@example.com or by phone at 1.650.967.6328.
What Happens When I Link To or From Another Web Site?
What About Contests and Sweepstakes?