Neato Support

How do I clean the drop sensors?

The drop sensors detect stairs and ledges so the robot will avoid them. To clean the drop sensors, follow these steps:

  1. Turn your vacuum upside down.
  2. Insert a cotton swab into the drop sensor window area.
  3. Lightly clean the surface with the swab.
Neato_Drop_sensor_window

Botvac Series:

XV Series:

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