Contact Us - Neato

Contact Neato Customer Care

Have questions about your Neato robot vacuum? We have how-to videos, FAQs, and troubleshooting guides here to help you out.

Neato Customer Care Services

Need assistance? Neato Customer Care agents are available to help you.

Use any of the support services below to contact us.

Customer Care Contact Information

Australia
+61283105394
9:00am – 5:00pm Monday-Friday
Austria
+43-122-97431
9:00am – 5:00pm Monday-Friday
China
+86 400 120 3547 / 上午9:00 -下午6:00 周一至周五
Denmark
+45-6991-8575
9:00am – 5:00pm Monday-Friday
Finland
+358942451981
9:00am – 5:00pm Monday-Friday
France
+33-97-518-0294
9:00am – 5:00pm Monday-Friday
Germany
+49-30224030237
9:00am – 5:00pm Monday-Friday
Iceland
800-7670
9:00am – 5:00pm Monday-Friday
Icelandic local time
Ireland
+35-376-680-5619
8:00am – 5:00pm Monday-Friday
Italy
+390294755004
9:00am – 5:00pm Monday-Friday
Japan
Toll Free: +0800-222-0558
Toll: +81-345790265
Fax: +81-368908567
9:00am – 5:00pm Monday-Friday
Netherlands
+31-85-888-4740
9:00am – 5:00pm Monday-Friday
New Zealand
+0116449747238
9:00am – 5:00pm Monday-Friday
Norway
+47-85-295-491
9:00am – 5:00pm Monday-Friday
Spain
+34-911-230-899
9:00am – 5:00pm Monday-Friday
Sweden
+46-8-4468-3573
9:00am – 5:00pm Monday-Friday
Switzerland
+41-435083146
9:00am – 5:00pm Monday-Friday
United Kingdom
+44-20-3318-2995
8:00am – 5:00pm Monday-Friday
USA
Toll Free: +1-877-296-3286
Toll: +1-720-785-5047
5:00am – 9:00pm PST Monday-Saturday
3:00pm – 9:00pm PST Sunday

Authorized International Support Partners

Argentina
(+54)(11) 4707-3200
Aguas
Czech Republic
+420-222-703-255
NeatoRobots.cz
China
400 120 3547
 
Estonia
620 1111
AS MECRO
Indonesia
+62-21-6631753
Unimarch
Israel
+072-3300660
Effective Robotics
Latvia
+371 67245561
SIA “STOLLER”
Lithuania
8-37 310959
UAB MECRO TECHNIKONAS
Malaysia & Thailand
+603-7728-8166
Corvan Technology
Philippines
+632-6348587
Focus Global Inc.
Poland
+48 22 881 02 72
4Vision
Russia
7-499-909-45-94
CleverClean
Singapore
+65-6767-0088
Astell Asia Group
Slovakia
+421-221-025-173
NeatoRobots.sk
Taiwan
+886-2-2995-9258
Quoview Technology Inc.
Vietnam
+84-4-3768-9238
Detech JSC

Want to become a new reseller of Neato products?

Please click the button below to fill out our reseller form and a Neato representative will get back to you.

Learn More