Contact Us

Customer Care Contact Numbers

CountryEmailPhone/Local Time
Australiaaustraliacare@neatorobotics.com
ConnectedSupport@NeatoRobotics.com
+61283105394
8:00am – 5:00pm Monday-Friday
Local time in Sydney
Chat for Australia will be available M-F 9am-5pm Sydney time
AustriaEMEAcare@neatorobotics.com
ConnectedSupport@NeatoRobotics.com
+43-122-97431
8:00am – 5:00pm Monday-Friday
DenmarkScandiCare@NeatoRobotics.com
ConnectedSupport@NeatoRobotics.com
+45-6991-8575
9:00am – 5:00pm Monday-Friday
FinlandEMEAcare@neatorobotics.com
ConnectedSupport@NeatoRobotics.com
+358942451981
8:00am-5:00pm Monday-Friday
Francefrancecare@neatorobotics.com
ConnectedSupport@NeatoRobotics.com
+33-97-518-0294
9:00am – 5:00pm Monday-Friday
GermanyGermancare@neatorobotics.com
ConnectedSupport@NeatoRobotics.com
+49-30224030237
9:00am – 5:00pm Monday-Friday
IcelandScandiCare@NeatoRobotics.com
ConnectedSupport@NeatoRobotics.com
800.7670
9:00am – 5:00pm Monday-Friday
Icelandic local time
IrelandEMEAcare@neatorobotics.com
ConnectedSupport@NeatoRobotics.com
+35-376-680-5619
8:00am – 5:00pm Monday-Friday
ItalyEMEAcare@neatorobotics.com
ConnectedSupport@NeatoRobotics.com
+390294755004
9:00am – 5:00pm Monday-Friday
JapanJPCare@neatorobotics.comToll Free: +0800-222-0558
Toll: +81-345790265
Fax: +81-368908567
9:00am – 5:00pm Monday-Friday
NetherlandsEMEAcare@neatorobotics.com
ConnectedSupport@NeatoRobotics.com
+31-85-888-4740
9:00am – 5:00pm Monday-Friday
New Zealandnewzealandcare@neatorobotics.com
ConnectedSupport@NeatoRobotics.com
+0116449747238
9:00am – 5:00pm Monday-Friday
NorwayScandiCare@NeatoRobotics.com
ConnectedSupport@NeatoRobotics.com
+47-85-295-491
9:00am – 5:00pm Monday-Friday
SpainEMEAcare@neatorobotics.com
ConnectedSupport@NeatoRobotics.com
+34-911-230-899
10:00am – 7:00pm Monday-Friday
SwedenScandiCare@NeatoRobotics.com
ConnectedSupport@NeatoRobotics.com
+46-8-4468-3573
9:00am – 5:00pm Monday-Friday
SwitzerlandEMEAcare@neatorobotics.com
ConnectedSupport@NeatoRobotics.com
+41-435083146
9:00am – 5:00pm Monday-Friday
United KingdomEMEAcare@neatorobotics.com
ConnectedSupport@NeatoRobotics.com
+44-20-3318-2995
8:00am – 5:00pm Monday-Friday
USACustomerCare@neatorobotics.com
ConnectedSupport@NeatoRobotics.com
Toll Free: +1-877-296-3286
Toll: +1-720-785-5047
5:00am – 9:00pm PST Monday-Saturday

Authorized International Support Partners

Czech Republic+420-222-703-255NeatoRobots.cz
China+86 757 2633 9488Ecolite
Estonia620 1111AS MECRO
Indonesia+62-21-6631753Unimarch
Israel+72-2210303Effective Robotics
Latvia+371 67245561SIA “STOLLER”
Lithuania8-37 310959UAB MECRO TECHNIKONAS
Malaysia & Thailand+603-7728-8166Corvan Technology
Philippines+632-6348587Focus Global Inc.
Poland+48 22 881 02 724Vision
Russia7-499-909-45-94CleverClean
Singapore+65-6767-0088Astell Asia Group
Slovakia+421-221-025-173NeatoRobots.sk
Taiwan+886-2-2995-9258Quoview Technology Inc.
Vietnam+84-4-3768-9238Detech JSC