Smart Home IntegrationSmart Home Integration

Contact
Neato Robotics

Contact Customer Care

Need assistance? Neato Customer Care agents are available to help you through chat, phone, or email.

Email inquiries will be responded to within 48 hours.



Read News
Chat
Discover Press Center
Phone
Find a Career with Neato
Email

Contact Information by Country

Australia
+61283105394
9:00am – 5:00pm Monday-Friday
Austria
+43-122-97431
9:00am – 5:00pm Monday-Friday
Canada
Toll Free: +1-877-296-3286
Toll: +1-720-785-5047

5:00am – 9:00pm PST Monday-Saturday
3:00pm – 9:00pm PST Sunday
China
+86 400 120 3547 / 上午9:00 -下午6:00 周一至周五

Holiday Hours:
Our Customer Care Center will be closed on Christmas Day and New Year’s Day.
Czech Republic
Please use chat or webform above.
Denmark
+45-6991-8575
9:00am – 5:00pm Monday-Friday
Estonia
Please use chat or webform above.
Finland
+358942451981
9:00am – 5:00pm Monday-Friday
France
+33-97-518-0294
9:00am – 5:00pm Monday-Friday
Germany
+49-32-221092421
9:00am – 5:00pm Monday-Friday
Iceland
800-7670
9:00am – 5:00pm Monday-Friday
Icelandic local time
Ireland
+35-376-680-5619
8:00am – 5:00pm Monday-Friday
Italy
+390294755004
9:00am – 5:00pm Monday-Friday
Japan
電話：0800-222-0558（無料）
Fax: 03-6890-8567
9:00am – 5:00pm Monday-Friday
Latvia
Please use chat or webform above.
Netherlands
+31-85-888-4740
9:00am – 5:00pm Monday-Friday
New Zealand
+0116449747238
9:00am – 5:00pm Monday-Friday
Norway
+800-25-078
9:00am – 5:00pm Monday-Friday
Poland
Please use chat or webform above.
Slovakia
Please use chat or webform above.
Spain
+34-911-230-899
9:00am – 5:00pm Monday-Friday
Sweden
+46-8-4468-3573
9:00am – 5:00pm Monday-Friday
Switzerland
+41-435083146
9:00am – 5:00pm Monday-Friday
United Kingdom
+44-20-3318-2995
8:00am – 5:00pm Monday-Friday
USA
Toll Free: +1-877-296-3286
Toll: +1-720-785-5047

5:00am – 9:00pm PST Monday-Saturday
3:00pm – 9:00pm PST Sunday

Authorized International Support Partners

Argentina
(+54)(11) 4707-3200
Aguas
China
400 120 3547
 
Indonesia
+62-21-6631753
Unimarch
Israel
+072-3300660
Effective Robotics
Lithuania
8-37 310959
UAB MECRO TECHNIKONAS
Malaysia & Thailand
+603-7728-8166
Corvan Technology
Philippines
+632-6348587
Focus Global Inc.
Russia
7-499-909-45-94
CleverClean
Singapore
+65-6363-6566
Astell Asia Group
Taiwan
+886-2-2995-9258
Quoview Technology Inc.
Vietnam
(+84) 938336633
Vietnam Robotics.,Ltd.

Have a Question?

If you want to know more about your Neato, feel free to contact us. We are ready to answer any questions you might have about your Neato and how it works.

connect

Headquarters

8100 Jarvis Avenue
Newark, California 94560
+1 (510) 795-1351

Accept
This website uses cookies to improve your experience. By using our website, you agree to our use of cookies in accordance with ourPrivacy Policy