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Robot Software Update for Botvac Connected Robots

(NOTE: not compatible with Botvac D3 Connected or Botvac D5 Connected)

Before you get started, you will need:

Neato Botvac Connected Neato Botvac Connected & Charge Base
USB 2.0 Flash Drive (FAT32 formatted) USB 2.0 Flash Drive
(FAT32 formatted) List of approved USB Devices > USB 2.0 Upgrade Cable (Micro USB Male to USB 2.0 Female) USB 2.0 Upgrade Cable
(Micro USB Male to USB 2.0 Female) (included in your package) View cable on Amazon >

What's New?

Version 2.2.0 includes:
  • Cleaning Summary with Coverage Maps & Cleaning History
  • Improved Wi-Fi Connectivity
  • Other minor fixes and enhancements
Back to My Robots

Find your version info

Check your version, step 1.

Main Menu

About

Version Info

Select your current version *

* Required

Select your version

Back

Step 1

Create a folder on your USB Flash Drive called RobotData (case sensitive).

Mac
PC

Step 2

Click the orange download button below to download the new robot software file to your computer.

Download the Neato Software Update Download Robot Software

Step 3

Copy the downloaded file Neato_2.2.0_296.bin from your computer onto the USB Flash Drive and into the “RobotData” folder.

Mac
PC

Step 4

Unplug the USB Flash Drive, plug it into the Upgrade Cable and plug the Upgrade Cable into your Neato robot.

Step 5

Go to the robot LCD screen, and select MAIN MENU/SETTINGS/SOFTWARE UPDATE and press the SELECT button to start the software update. Press OK to start update.

The LCD screen will tell you when the software update is complete. The LCD screen will go blank and then the robot will reboot.

Upon completion, the Neato robot will play the start-up chime and then show the main screen on its LCD. To verify, go to MAIN MENU/ABOUT/VERSION INFO and confirm that you have version 2.2.0 robot software.

Check your version, step 1.

Main Menu

About

Version Info

Step 6

Go to the Apple App Store or Google Play to get the latest release of the Neato app and access to the new features.

Get it on Google Play
Download on the App Store

Experiencing an issue?

Visit our Support Center for more help.

Finished

Step 1

  1. Click the orange download button below to download the zipped RobotData folder onto your computer.
Download the Neato Software Update Download Robot Software
  1. Unzip / extract the RobotData folder (Extract folder on Windows or double click to unzip on Mac).
Mac
PC

Step 2

Plug the USB Flash Drive into your computer and copy the unzipped / extracted RobotData folder onto your USB Flash Drive.

Mac
PC

Step 3

Unplug the USB Flash Drive, plug it into the Upgrade Cable and plug the Upgrade Cable into your Neato robot.

Step 4

NOTE: This is a 2-step update process:

  1. The robot first updates to version 2.1.1 , shuts down, and then
  2. Automatically updates to robot software 2.2.0.

This entire update process can take up to 3 minutes. During this period, do not remove the USB Flash Drive from the Neato robot.

Go to the robot LCD screen and select MAIN MENU/SETTINGS/SOFTWARE UPDATE and press the SELECT button to start the software update process. The robot will first update to 2.1.1 and then to 2.2.0 automatically. Then the robot will reboot again. This process will take up to 3 minutes.

Upon completion, the Neato robot will play the start-up chime and then show the main screen on its LCD. To verify, go to MAIN MENU/ABOUT/VERSION INFO and confirm that you have version 2.2.0 robot software.

Check your version, step 1.

Main Menu

About

Version Info

Step 5

Go to the Apple App Store or Google Play to get the latest release of the Neato app and access to the new features.

Get it on Google Play
Download on the App Store

Experiencing an issue?

Visit our Support Center for more help.

Finished