Contact Neato Customer Care

Have questions about your Neato robot vacuum? We have how-to videos, FAQs, and troubleshooting guides here to help you out.

Neato Customer Care Services

Need assistance? Neato Customer Care agents are available to help you.

Use any of the support services below to contact us.



Customer Care Contact Information

Australia
+61283105394
24/7 Support
Austria
+43-122-97431
9:00am – 5:00pm Monday-Friday
Canada
Toll Free: +1-877-296-3286
Toll: +1-720-785-5047

24/7 Support
China
+86 400 120 3547 / 上午9:00 -下午6:00 周一至周五
Czech Republic
Please use chat or webform above.
Denmark
+45-6991-8575
9:00am – 5:00pm Monday-Friday
Estonia
Please use chat or webform above.
Finland
+358942451981
9:00am – 5:00pm Monday-Friday
France
+33-97-518-0294
9:00am – 5:00pm Monday-Friday
Germany
+49-32-221092421
9:00am – 5:00pm Monday-Friday
Iceland
800-7670
9:00am – 5:00pm Monday-Friday
Icelandic local time
Ireland
+35-376-680-5619
8:00am – 5:00pm Monday-Friday
Italy
+390294755004
9:00am – 5:00pm Monday-Friday
Japan
電話:0800-222-0558(無料)
Fax: 03-6890-8567
9:00am – 5:00pm Monday-Friday
Latvia
Please use chat or webform above.
Netherlands
+31-85-888-4740
9:00am – 5:00pm Monday-Friday
New Zealand
+0116449747238
24/7 Support
Norway
+800-25-078
9:00am – 5:00pm Monday-Friday
Poland
Please use chat or webform above.
Slovakia
Please use chat or webform above.
Spain
+34 518 888 629
9:00am – 5:00pm Monday-Friday
Sweden
+46-8-4468-3573
9:00am – 5:00pm Monday-Friday
Switzerland
+41-435083146
9:00am – 5:00pm Monday-Friday
United Kingdom
+44-20-3318-2995
24/7 Support
USA
Toll Free: +1-877-296-3286
Toll: +1-720-785-5047

24/7 Support

Authorized International Support Partners

Argentina
(+54)(11) 4707-3200
Aguas
China
400 120 3547
 
Indonesia
+62-21-6631753
Unimarch
Israel
+072-2210300
Effective Robotics
Lithuania
8-37 310959
UAB MECRO TECHNIKONAS
Malaysia & Thailand
+603-7728-8166
Corvan Technology
Philippines
+632-6348587
Focus Global Inc.
Russia
7-499-909-45-94
CleverClean
Singapore
+65-6363-6566
Astell Asia Group
Taiwan
+886-2-2995-9258
Quoview Technology Inc.
Vietnam
(+84) 938336633
Vietnam Robotics.,Ltd.

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